This article will explain the process for adding and updating model template packages on the UCM. This is generally required if you purchase a new Grandstream IP Phone or other device and have issues discovering and provisioning it with Zero Config. The reason for this is that the new device template has not yet been bundled into the UCM firmwa...

In this guide we are going to walk through setting up a Ubiquiti UAP Educational Access Point/Speaker, registered as an Extension in a Grandstream UCM62XX PABX. You will need to configure your Grandstream UCM PABX and Ubiquiti Unifi AP's with a base setup before you can follow this guide. Login to your UCM and go to "Extension / Trunk" > ...

In this blog we explain how to create a speed dial audio file broadcast with Grandstream UCM62XX PABX, Grandstream GXP2160 IP phone and Ubiquiti UAP Educational Access Point/Speakers. This function is great for notifying everyone in range of the Ubiquiti UAP Educational Access Point/Speakers of an emergency or something along those lines. Ther...

In this guide we will show you how to create a scheduled pre-recorded broadcast using Grandstream UCM62XX PABX and Ubiquiti UAP Educational Access Point/Speakers. We use this function to notify staff of the end of the day. We have customers who are using this same application for things like school bells to notify breaks, lunch etc. ...

Scenario In this article we will explain how to present different 2talk numbers from extensions connected to a Grandstream UCM6xxx series IP/PBX when only one trunk number is registered for outbound trunking. Login to your 2talk account and enable outbound trunking for your Trunk/Pilot Number that will be configured on the PBX: Make su...

There are a lot of hotels looking to upgrade their legacy phone system as we move toward Voice over IP. Here are some reasons why you might be considering upgrading: Expensive analog phone line charges (especially for international calls and cell phones) Fibre internet upgrades that are forcing you to move off the legacy analog system Limit...

This article explains how to create a 2talk register trunk on your Grandstream UCM6100/UCM6200/UCM6500 IP/PBX. Login to your Grandstream UCM6xxx IP/PBX: Navigate to Extension/Trunk > VoIP Trunks: Create a new SIP Trunk and set the following fields: Type: Register SIP Trunk Provider Name: Enter a descriptive name that identifies the trunk ...

This article explains the recommended suggestions to secure your Grandstream UCM6200 IP PBX to help minimise the system being compromised. Please check out our Securing your device article on recommendations to secure your device to help prevent your device being compromised when connected to the internet. Grandstream also have a dedica...

This article explains how to setup your Grandstream UCM6200 IPPBX with remote extensions over IPSec+L2TP VPN using a MikroTik Router as your Internet Gateway and VPN Server at Head Office and MikroTik Routers setup as VPN Clients for remote offices. This gives you control over the remote office connections, allows for remote management and main...

Scenario: This article explains how to setup group voicemail on a Grandstream UCM6xxx series IP/PBX to overcome the current limitations of the shared voicemail feature. The built in group voicemail feature supported in the current and previous firmware releases as of writing (1.0.20.23) places a copy of the voicemail message into each members ...